Contact Us
Customer Service
Monday–Friday, 10 AM–6 PM (IST)
Phone: +91 72900 08585
Email: contact@namakool.com
For an order question, include your order number.
Returns & Exchanges
Eligible returns can be requested within 7 days after delivery. Approved prepaid refunds go back to the original payment method, not wallet credits.
Read our Returns & Exchanges policy and email contact@namakool.com with your order number.
Address
Namakool Brands Private Limited
Business contact address: Shop 04, Main Market, Baltana, Zirakpur, District Mohali, Punjab 140604, India.
Return-shipping address:
SCO 06, 1st Floor, Marry Gold Complex, Opposite Bollywood Heights 2, Peer Muchalla, Zirakpur, Punjab 160104, India
Contact customer care before sending a return.
Return & Refund Help
Return requests: within 7 days from delivery, for eligible orders. Approved prepaid refunds use the original payment method.
Return address:
Namakool Brands Private Limited
SCO 06, 1st Floor, Marry Gold Complex, Opposite Bollywood Heights 2, Peer Muchalla, Zirakpur, Punjab 160104, India
Email: contact@namakool.com
Phone: +91 72900 08585
Confirm your return with our team before dispatching any parcel.
How Can We Help?
Need help choosing a T-shirt size, checking delivery or finding an order? Contact our customer-care team by email or phone.
For common questions, visit our FAQs or track your order.